Dated May 22, 2023

These terms and conditions (“Terms and Conditions”) for the Fire and Ice promotion (“Promotion”) provided by Guestbookings.com LLC (“Guestbookings”) set forth a legally binding agreement between Guestbookings and the purchaser (“purchaser,” “you” or “your”) who purchases products and/or services through Guestbookings. Please review these Terms and Conditions thoroughly as well as all terms and conditions and policies and procedures supplied by the provider of any product or service (“Provider”) offered through the Promotion (“Provider Terms”). To the extent of a conflict between these Terms and Conditions and Provider Terms, these Terms and Conditions shall govern and control. By purchasing products and/or services through the Promotion, you acknowledge and agree to be bound by these Terms and Conditions, the Privacy Policy, and Provider Terms, which are incorporated herein and you accept these Terms and Conditions on the behalf of any traveling companions, users of any product or service purchased through the Promotion, and/or guests (including minors and those under any disability) (collectively with you, “Customers”). Additionally, you agree that it is your sole responsibility to inform any Customer of the contents of these Terms and Conditions and all applicable Provider Terms.

In some instances, both these Terms and Conditions and separate guidelines, rules, or terms of service, setting forth additional or different terms and/or conditions will apply to your use of the Promotion (in each such instance, and collectively, “Additional Terms”). For example, in addition to these Terms and Conditions, any contest, sweepstakes or other promotion we offer as part of the Promotion or to Promotion purchasers, is and will also be subject to separate official rules and terms (“Official Rules”), which will be posted in the Promotion materials during the applicable promotion period and which will govern Customer’s participation, and our execution, of each such promotion. To the extent there is a conflict between these Terms and Conditions and any Additional Terms, these Terms and Conditions will control unless the Additional Terms expressly state otherwise.

The Promotion is a limited time promotion for a special vacation package (the “Package”), which includes a 7-night cruise and 5-night luxury resort stay in Mexico. The Package is not redeemable for cash and is non-transferrable, and valid on new bookings only. The Package cannot be combined with any other offers. All upgrades are based on availability and current fees at time of booking.

Cruise

Your Package purchase covers cruise fare only with select Providers and includes all regular onboard meals and entertainment. The Package does not include taxes, fees and port expenses, gratuities, alcoholic beverages, baggage fees, upgrades, additional guests, travel expenses (airlines, ground transfers), onboard expenditures, and any other expenses not specified as being included. The cruise is subject to the terms and conditions of the cruise line’s passage contract.

Cruise guests (if Purchaser chooses to add a guest to the booking) must meet all eligibility requirements to sail as described on the cruise line’s website as of the date of departure unless the cruise guest is the child of the Purchaser (in which case such minor guests must be accompanied at all times during the cruise by the Purchaser). All cruise travelers must have all necessary identification and/or cruise documents (including but not limited to a valid passport, visa (if applicable) and all other necessary travel documents, which include any health certifications/proofs of vaccination that are required by the cruise line and/or applicable governments/ports) required for the cruise. As set forth in more detail in the passage contract, the cruise line reserves the right to refuse to embark any traveler, at any time if, in the sole opinion of the cruise line, a traveler is unfit for any reason for the cruise. The cruise line shall not be responsible for any cancellations, delays, diversions or substitution or any acts or omissions whatsoever by cruise operators or any other persons providing any cruise-related services or accommodations. Purchaser and any guests are also responsible for obtaining travel insurance (and all other forms of insurance) at their option and hereby acknowledge that the cruise line has not and will not obtain or provide travel insurance or any other form of insurance.

Resort

Your Package purchase covers the cost of the resort room on a room only basis (unless noted otherwise) and does not cover any local taxes or charges, upgrades, travel, transfers, travel insurance or other related costs for which you are liable.

Extra nights’ accommodation, all-inclusive fees, room upgrades, board upgrades, additional guests, special facilities or any other such supplements are chargeable and are to be paid by you, at the time of the booking or upon check-in based on the resort’s terms and conditions.

AVAILABILITY; MODIFICATIONS TO PRICES OR BILING TERMS

All products and services offered in the Promotion (including travel products such as cruise, resort, hotel, air and ground transportation, tours, etc.) are capacity controlled and subject to availability. Such products and services included in the Promotion are not guaranteed until confirmation is received from the Provider through Guestbookings.

Availability may be limited during key periods throughout the year such as (but not limited to), Valentine’s Day, Mother’s/Father’s Day, school holidays, public holidays and the month of December.

Products and services included in the Promotion may not be available at all times and may be substituted or discontinued at any time. We reserve the right, at any time, to change prices and billing methods for products and services sold, effective immediately upon posting on the products and services or by e-mail delivery to you. Providers retain certain rights to increase fares and rates (including, without limitation, taxes, service charges, airport charges, and government fees), modify itineraries, change availability, and change and/or discontinue promotions and/or special offers, at any time for any reason. Any increase in price or rate imposed by the Provider will be passed on to purchaser, and purchaser agrees to such increase, unless otherwise stated in the Provider Terms related to the individual transaction.

NO RESPONSIBILITY TO SELL MISPRICED PRODUCTS OR SERVICES

We do our best to describe every item, product or service offered through the Promotion as accurately as possible. However, we do not warrant that specifications or pricing on the website is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications of any item, product or service, we shall have the right to refuse or cancel any orders in our sole discretion. If we charged your credit card or other account prior to cancellation, we will issue a credit to your account in the amount of the charge.

BOOKING CANCELLATION/CHANGES

The fees assessed by Guestbookings and/or Provider as a result of a cancellation or change are set forth on the Booking Confirmation and apply to all transactions purchased through us. Each Provider has specific cancellation policies and penalties separate and apart from Guestbookings. Provider Terms may treat name changes and departure date changes as cancellations.

If transportation or other services are canceled by the Provider, all sums paid to the Provider for services not performed in accordance with the contract between the Provider and you will be refunded within thirty (30) days of receiving the funds from the Provider with whom the services were arranged, or if the funds were not sent to the Provider, the funds shall be returned within fourteen (14) days after cancellation by the Provider to you unless you request the Provider to apply the money to another travel product and/or date.

Your Rights After Purchase

Florida Residents:
If you are a legal resident of the State of Florida, you have a 30 day right of cancellation. That means if you purchase a Package, you will have thirty (30) days from your purchase date to cancel and rescind your purchase and obtain a full refund of any payments you have made to us. To exercise this right, you must call us at the number above or provide us written notice of your cancellation by midnight of the 30th calendar day from the date of your purchase (“Florida Cancellation Date”) by sending the notice to:

Attention: Guestbookings.com Package Cancellations
30 N Gould St, Suite N
Sheridan, WY 82801

Your request to cancel your Package purchase must either be received by us by the Florida Cancellation Date, if delivered personally or by delivery service that authenticates and confirms the date of actual delivery or is postmarked on, or before the Florida Cancellation Date. If you are a legal resident of Florida, any cancellation requests received or postmarked after the Florida Cancellation Date will not be honored, your Package purchase will be final and any amounts you paid will be non-refundable.

Washington Residents:

If you are a legal resident of the State of Washington, you may cancel the Package without any cancellation fee or other penalty, or stated reason for doing so, by sending notice of cancellation by certified mail, return receipt requested, to Guestbookings.com Package Cancellations, at the address indicated below. The notice must be postmarked by midnight of the fifteenth (15th) calendar day following the day on which this Agreement is signed by you, or the day all membership materials are received by you, whichever is later (the “Washington Cancellation Date”). However, if the day on which this Agreement was signed is not included as a "calendar day," and if the fifteenth (15th) calendar day falls on a Sunday or legal holiday, then the right to cancel this Agreement expires on the day immediately following that Sunday or legal holiday. TO CANCEL THIS AGREEMENT, SEND A COPY OF THIS NOTICE OF CANCELLATION OR OTHER WRITTEN NOTICE OF CANCELLATION TO:

Attention: Guestbookings.com Package Cancellations
30 N Gould St, Suite N
Sheridan, WY 82801

and the words: I HEREBY CANCEL THIS AGREEMENT. You must sign the cancellation notice, print your name legibly under your signature, include the date and your address.

Other Residents:

If you are not a legal resident of the States of Florida or Washington, you have a 7 day right of cancellation. That means if you purchase a Package, you will have seven (7) days from your purchase date to cancel and rescind your purchase and obtain a full refund of any payments you have made to us. To exercise this right, you must call us at the number above or provide us written notice of your cancellation by midnight of the 7th calendar day from the date of your purchase (“Non-Florida Cancellation Date”) by sending the notice to:

Attention: Guestbookings.com Package Cancellations
30 N Gould St, Suite N
Sheridan, WY 82801

Your request to cancel your Package purchase must either be received by us by the Non-Florida Cancellation Date, if delivered personally or by delivery service that authenticates and confirms the date of actual delivery or is postmarked on or before the Non-Florida Cancellation Date. Except for legal residents of the State of Florida as referenced above, if your cancellation request is received or postmarked after the Non-Florida Cancellation Date it will not be honored, your Package purchase will be final and any amounts you paid will be non-refundable.